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Support & training

Help when you need it

Not every business needs a full-time agency. We have the flexibility small businesses need - without the monthly retainers.

Two approaches:

Learn to do it yourself

I'll show you how to make updates, manage your content and get the most from your marketing tools — with written guides and one-to-one training you can actually follow.

Best if you have more time than budget.

Or let us handle it

If you'd rather not think about it, a monthly retainer keeps your website, SEO and marketing activity ticking over without you having to lift a finger.

Best if you have more work than hours.

Website updates

Changes made properly, without breaking anything.

CMS & web systems training

Wix, WordPress, Shopify — learn your own system.

Written guides

Step-by-step, written for your site, not a generic manual.

SEO support & advice

What to do next, in priority order.

Troubleshooting

When something's broken and you don't know why.

Seasonal reviews

A check-in before each season, so nothing drifts.

Ongoing marketing support

A marketing person on call, without the salary.

No long tie-in

Flexible arrangements.

Stop when you don't need it.

COMING SOON

Root Talk - the Big Roots Blog

Digital workshops and online tutorials for businesses in tourist towns. Practical, implementable tips, all relevant to running a small business on the Yorkshire Coast. Sign up to our emails to make sure you don't miss any posts.

Local SEO walkthroughs

Google Business Profile tutorials

Seasonal campaign templates

Website and ecommerce guides

Email marketing basics

Review capture techniques that actually work

The research

I’ve spent months looking at what Yorkshire Coast businesses actually do online

Not just whether people can find them — websites, online selling, reviews, social, and what happens after someone’s visited once. Some of what I found genuinely surprised me.

SIGN UP TO EMAILS TO FIND OUT WHAT BUSINESSES ARE UP TO ON THE YORKSHIRE COAST

You'll get exclusive bits that don’t make it to the blog, plus tips you could put in place immediately. Sent when there's something worth sending, not on a schedule. You can unsubscribe in one click, and your details will never be shared.

The Blog
COMING SOON

Proper guides to running a business online in a tourist town — being found in January for a booking in July, what your website actually needs, and how to get someone to come back.

The stats - one at a time

The surprising numbers get posted as I find them — search, reviews, websites, repeat custom.

Not sure where to start? That's exactly what I'm here for.

Twenty minutes on the phone and you'll have a clear first step.

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